Printer FriendlyEmail Article Link

Spirent TestCenter- (GUI and Automation): Unable to reserve any ports and apply the configuration due to an ERROR:“The current test package: stc with version X.XX.XXXX is not supported. Please upgrade the test package: stc to version X.XX.XXXX”

Environment/Versions
  • Spirent TestCenter
Answer

Back to Spirent TestCenter error message index

  • Error Message:
2/3/2012 17:29:52 .9        Error      Other    AttachPortsCommand 2 failed with error: One or more ports could not be brought online. Please relocate
the affected port(s) or correct the following problem(s).
 
//X.X.X.X/X/X: The current test package: stc with version X.XX.XXXX is not supported. Please upgrade the test package: stc to version X.XX.XXXX...
 
  • Possible Root Cause
Usually the Error message reported due to a version mismatch between the Chassis firmware and Test package/Test Center Application. Spirent Test Center does not support the version mismatch.
 
  • Resolution/suggestions:

 

1.       Check the Spirent Test Center Automation Test Package and chassis firmware version both should be same version (from the same release ).
2.       Spirent TestCenter Automation package already installed, but pkgIndex.tcl file could be pointing to an older version of Spirent TestCenter package path which will be result in above error.  Change the pkgIndex.tcl file to point to the correct path
3.       Check the Spirent TestCenter Application and Chassis firmware are same version (from the same release) if the error reported  when using the Application (GUI)
 

 

Product : Spirent TestCenter,L2-3,Automation,API,Spirent TestCenter